Refund policy

Return and Refund Policy

Thank you for shopping with Fleurshil Apparel.

We want you to be happy with your purchase. Because our products are made to order, we do not accept returns or exchanges for incorrect size, color, or change of mind.

Damaged or defective items
If your order arrives damaged, defective, or with a printing error, please contact us within 7 days of delivery. Include your order number and clear photos of the item and the issue.

If the issue is confirmed, we may provide a replacement or refund at no additional cost to you.

Wrong or missing items
If you receive the wrong product or your order is missing an item, please contact us within 7 days of delivery so we can review the issue and provide an appropriate solution.

Non-returnable items
Items that have been worn, washed, altered, or damaged after delivery are not eligible for a refund or replacement.

Refunds
Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

Contact us
For questions about returns, refunds, damaged products, or order issues, please contact us through the contact information provided on our website.

Fleurshil Apparel reserves the right to review each request individually.